Working Relationships

Our International Network

No repatriation is handled by one company alone. A case that begins in Singapore often ends in a family's hometown thousands of kilometres away, and the people receiving your loved one at the other end matter as much as the people preparing them here. Over the years we have built working relationships with coordination partners and funeral professionals overseas — the colleagues we call when a case crosses a border.

Coordination partners

Reunion International

International coordination partner

Eternal Horizon by Silent Tribute Embalming works alongside international coordination partners such as Reunion International on cross-border repatriation cases.

Reunion International (旋里國際) is a Hong Kong-based coordination firm specialising in the cross-border transport of remains and cremated ashes. It operates as part of the Paradise (恩福殯儀) funeral group, drawing on decades of funeral service experience alongside its own international logistics work.

Their team handles export and import documentation, consular authentication, preparation to international standards, airline booking and airport handover — for Hong Kong to and from destinations worldwide, as well as the road corridors between mainland China and Hong Kong. They list service coverage across more than 50 countries and territories, with a 24-hour response desk.

On shared cases this means the Singapore side of the work stays with us, and the Hong Kong or China side sits with people who deal with those authorities every week. Families are not left translating between two systems on their own.

Van Phuoc Funeral

Receiving partner — Vietnam

When a flight from Singapore lands at Tan Son Nhat International Airport, Van Phuoc Funeral is the house we call to meet it.

Van Phuoc Funeral operates out of Ho Chi Minh City, close to Tan Son Nhat International Airport, and its air freight desk deals with human remains, coffins and cremated remains arriving into and departing from Vietnam.

Their work on our cases begins the moment the aircraft is on the ground: cargo terminal release, Vietnamese import formalities, and the transfer of the coffin to a hearse for the road journey to the family's home province. Where a wake or burial follows locally, they arrange that too, in the customs the family expects.

For Vietnamese families in Singapore this removes the hardest part of a long-distance loss — nobody at home has to negotiate an airport cargo terminal while grieving.

“Van Phuoc Funeral Service has successfully coordinated complex international logistics alongside specialized global providers, including Eternal Horizon by Silent Tribute Embalming (Singapore) & Peek Funeral Home (USA).”
Published on Van Phuoc Funeral's Air Freight Transportation page

Gomez & Gomez Repatriation

Receiving partner — Philippines

Gomez & Gomez Repatriation covers the Philippine side of our cases, including provinces well beyond Manila.

Gomez & Gomez Repatriation is a Philippine funeral and repatriation provider based in Barangay Villa Libertad, El Nido, Palawan, working nationwide rather than only through Manila.

Many Filipino families in Singapore are not from the capital, and the last leg of the journey — the domestic flight, the ferry, or the long provincial drive — is usually where arrangements fall apart. This is precisely the stretch they handle, alongside Philippine reception formalities and the local wake once the deceased reaches the barangay.

Their reach into island and provincial destinations is the reason we call them for Philippine cases: the ashes or the coffin continue moving after Manila, and someone is accountable for that part of the route.

Siam Funeral & Repatriation Co., Ltd.

Receiving partner — Thailand

Thai cases are coordinated with Siam Funeral & Repatriation, north of Bangkok, for reception and onward arrangements.Siam Funeral & Repatriation Co., Ltd.

Established in 2000 and based in Klongluang, Pathumthani — just outside Bangkok — Siam Funeral & Repatriation Co., Ltd. provides international repatriation together with full funeral services inside Thailand.

On inbound cases they clear the deceased through Thai formalities and carry the case through to the temple, whether that is in Bangkok or up-country. On outbound cases they prepare and document remains leaving Thailand, which matters to us when a family in Singapore is waiting for a loved one to be brought here.

Thai funeral rites run on their own timetable and vocabulary. Having a Thai house lead that portion means the merit-making and cremation arrangements are set by people who practise them, not approximated from Singapore.

Akasha Lestari Funeral Solutions

Receiving partner — Indonesia

Indonesian arrivals and departures are handled with Akasha Lestari Funeral Solutions in Jakarta.

Akasha Lestari Funeral Solutions (PT. Hyang Akasha Funeralindo) works from AD Premiere Office Park on Jl. TB Simatupang in South Jakarta, with service coverage across Jakarta, Bali, Bandung and Surabaya.

Indonesia is an archipelago, and a coffin cleared in Jakarta may still have a domestic flight and a boat ahead of it. Their team manages Indonesian documentation and reception, then the onward domestic movement, plus caskets and cremation where the family asks for it locally.

They are also our counterpart on inbound work — Indonesians and expatriates who die in Indonesia and are being brought to Singapore for a wake or cremation here.

Reda El-Areef Funeral & Repatriation Services

Receiving partner — Egypt & Middle East

Cases to and from Egypt are coordinated with Reda El-Areef Funeral & Repatriation Services in Cairo.

Reda El-Areef Funeral & Repatriation Services has operated from Downtown Cairo since 1982 and is a member of FIAT-IFTA, the international federation of funeral service associations.

Their work covers the full Egyptian side of a case: removal, embalming, casketing, Egyptian documentation, and the embassy and consular coordination that repatriation to or from Egypt requires. They also deal directly with insurers and assistance companies, which matters when a claim is funding the repatriation.

Egypt is a destination where paperwork, religious timing and burial arrangements all move quickly and locally. Having an established Cairo house lead that portion means a family in Singapore is not trying to arrange a burial in Egypt by phone.

仙壽祥殡葬服务 (Xian Shou Xiang Funeral Services)

Receiving partner — China (South)

Cases into southern China are coordinated with 仙壽祥殡葬服务, based in the Guangzhou–Shenzhen corridor.仙壽祥殡葬服务 (Xian Shou Xiang Funeral Services)

仙壽祥殡葬服务 is a Chinese funeral service house working in the Guangzhou–Shenzhen corridor of Guangdong province, which is where most flights from Singapore into southern China arrive.

Bringing a deceased person into China involves its own layer of approvals — cargo release at the arrival airport, the provincial 民政 (civil affairs) formalities, and the entry permit for remains or ashes. Their team handles that side, then the transfer to the funeral home and the road journey to the family's hometown.

Many Chinese families in Singapore have roots in Guangdong, Fujian and the surrounding provinces. Having a partner already inside that system means the family at home is not the one queuing at an airport cargo counter.

Fu Jia Funeral Services

Overland partner — Malaysia

Johor and wider Malaysian cases, which usually travel by road rather than air, are shared with Fu Jia Funeral Services.

Fu Jia Funeral Services is based in the SiLC industrial area of Iskandar Puteri, Johor — minutes from the Singapore crossings, which is exactly why the relationship works.

Malaysia is the one destination where most of our cases never see an aircraft. The deceased leaves Singapore by road, clears the checkpoint, and is received on the Malaysian side for the drive to the family's hometown. Fu Jia takes the case from the border onward, and hands cases to us in the other direction.

Because the corridor is short and the paperwork checkpoint-based, a partner physically close to the crossing is worth more than a large firm further north.

How the work is divided

  • Documentation, embalming and export permits are handled in-house in Singapore by our NEA-licensed team.
  • Air waybills, routing and flight milestones are tracked by us and shared with the receiving side so nothing is assumed.
  • Reception, clearance and onward arrangements at the destination are coordinated with the partner closest to the family.

The partners named here are those who have agreed to be listed publicly. Our working network is wider — we also coordinate with funeral houses, embalmers and clearing agents in other countries who prefer not to be named on a website. If your loved one is being brought to or from a country not shown above, it does not mean we have no one there. Call us and we will tell you plainly who would be handling that side of the case.

If you are a funeral director or coordination service overseas and would like to work with us, our partner enquiry page is the best place to start. Families needing help now can reach us on +65 8111 1826, any hour.